Telecom giant Airtel faced widespread network disruptions on May 13, leaving thousands of customers in India without signal and internet connectivity. The telecom company confirmed that there were network issues, including dropped calls and internet outages, across Tamil Nadu and parts of Kerala due to a major outage in Airtel’s mobile network services.
The most severely affected cities included Hyderabad, Bengaluru, Chennai, and Madurai — mainly in South India and some parts of Delhi reportedly. However, the issue has now been resolved in the region. According to Downdetector, a real-time outage tracker, the platform recorded more than 8,000 reports of the Airtel network being down. The outage began around 7:00 PM and lasted for a few hours, peaking at approximately 8:45 PM.
The complaints were mainly related to mobile services, with 15 per cent reporting mobile internet issues and 20 per cent reporting no signal. During the outage, multiple Airtel users expressed their concerns and dissatisfaction with the service on social media platforms. Let’s take a quick look at how netizens reacted to the Airtel outage, sharing their frustration and concerns on X (formerly Twitter).
Pathetic broadband support from as wifi service down almost 5 times in last one week. Not sure what kind of planned maintenance does for such long time and highlight is their customer support doesn’t allow to register a complaint.
— Ravikanth Narasimhan (@Ravikanth77)
Hey are you kidding me from yesterday network issue on my wifi, extended the service till tonight resolve the issue ASAP
— username (@Madhubalan169)
Mobile Network down
Worst service in recent times.
Alrdy disconnected fiber connection.
Now time for mobile network
— செங்கல் அடி சித்தன் (@sengallchitthan)
Worst network in India airtel every month I’m facing these issues
— kick (@kickbuttowsski)
To recall, Airtel suffered a nationwide outage that disrupted both mobile data and broadband services, leaving thousands of users unable to make calls or access the internet in December,
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